Direct mail

Direct mail

Direct mail isn’t outdated

Your patients aren’t all the same and purely digital marketing doesn’t reach everyone. Your clinic needs different types of marketing for different age groups. Direct mail is a great way to connect with audience segments that refrain from using social media on a regular basis. Audiences that are often receptive to direct mail include members of Generation X and Baby Boomers.

Direct mail is effective

The physical act of holding mail is a “unique experience” in itself according to Healthcare Success (n.d). As per Compu-Mail (2020), the average life span of direct mail is much longer than emails, as direct mail’s lifespan lasts an average of 17 days, while an email’s lifespan only lasts an average of 17 seconds. The Canada Post Corporation conducted a study to discover the impact of direct mail using neuromarketing and a sample of 270 participants (Canada Post Corporation, 2015). The study revealed that “physical media is better suited to close the marketing-sales loop, or the gap between interaction and action” than digital media (Canada Post Corporation, 2015). The Canada Post Corporation also discovered through their research that:
– Direct mail prompts higher brand recall than digital media
– Direct mail requires less brain power to understand than digital media
– Direct mail in comparison to digital media, is more persuasive

The benefits of direct mail

The clinic can benefit by introducing a traditional marketing tactic to their marketing strategies which will add an additional channel to their marketing strategies. Clinic owners can benefit by providing their audience with a marketing medium that is easy to understand and stimulates brand recall. Patients benefit by not having to exert as much cognitive effort to understand your message (Canada Post Corporation, 2015).

Expertly crafted strategies

We are experts at direct mail and have completed numerous successful campaigns. We work with you to break down your audience, the cost, the design, and the message . Although, figuring out how to directly target mail can be daunting, we have the experience and the process mastered.


A process that works

Our process involves thorough research, planning, quality checks, and execution. We’re also happy to answer any of your questions about our process and how we develop effective direct mail campaigns. Additionally, we’ll work with you as little or as much as you want, either way, we promise to never leave you out of the conversation. To learn more about our process, head to the About Us page


Quality over quantity

We don’t try to fill every mailbox; we try to fill the right ones. In doing so, we don’t want your direct mail campaign to be considered junk mail, we want it to hold value for the recipient and be a physical reminder to book an appointment, or pique their interest to look up your clinic. Learn more about our commitment to quality on the About Us page.

A team that cares

We are a team of passionate and research-driven healthcare marketers with the collective ambition to strengthen your clinic’s marketing. We are also healthcare patients that have experienced the time and effort healthcare professionals place into their patient’s wellbeing. At Panel, we aim to extend your clinic’s marketing the same amount of care. Our team is comprised of experts who understand the multi-faceted and fast-paced world of healthcare marketing which is why we have been able to help clinics across Canada grow their patient base and market share.

Let’s talk direct mail

Give us a call to learn more about how direct mail campaigns can help you get new patients!

Client Testimonials

Dr. Rob Canil

Great team with great results!! Thank you Panel

Tom Stevens

We needed a marketing plan and a website to align our communication and goals. Panel Marketing’s team conducted a thorough competitor analysis followed by a review of all of our marketing and collateral. They modernized our logo and helped us communicate our message clearly. The web development was on point and executed very well! We would highly recommend them to any business looking to grow.

Bill Scott

We required a visual identity for our luxury penthouse suites. Panel was able to bring it to reality with a stunning brand. They executed on our marketing goals of generating consistent bookings directly from our website. Niche campaigns have helped us create a presence in a highly competitive market! Highly recommend Panel and the team for proper marketing!

Dr. Taia Spencer-Yap

The Panel team has been very professional and provide quality, researched marketing services. We especially like how they have in-depth knowledge of the private healthcare field so they can help us with unique issues and solutions

Priya Boyal

The Panel team was very thorough with their research into our niche industry and marketing needs. The marketing plan and strategy were effective and generated key monthly results for us. In addition, they helped us execute major marketing projects to help us increase our revenue.
Thank you!

Dr. Aaron Binstock

I didn’t have the greatest experience with the first marketing firm I used for my business, which made me hesitant to invest in another one. However, Panel was recommended to me by a friend so I decided to do a video call with Saqib to see what he had to offer. Their specificity and attention to detail is what stood out to me. It’s now been 2 years and counting and we couldn’t be happier with the service from top to bottom. Thank you Panel for helping me grow my business.

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